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Privacy Policy

Effective Date: July 2026

Spanish for BPO Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We may collect your name, email address, phone number, billing information, account details, and information you voluntarily provide through forms, course registration, or customer support.

2. How We Use Your Information

  • Provide access to courses.
  • Process payments and enrollments.
  • Communicate about your account.
  • Improve our services.
  • Comply with legal obligations.

3. Payment Information

Payments are processed by trusted third-party providers, including PayPal and Cash on Delivery via GCash. We do not store complete payment card information — these providers handle your payment details under their own security and privacy policies.

4. Cookies

We use cookies to improve your browsing experience and website performance. As our site grows, we plan to use Google Analytics to better understand how visitors use spanishforbpo.com. You can control or disable cookies through your browser settings at any time. For more details, see our Cookie Policy.

5. Information Sharing

We do not sell your personal information. We only share information with trusted service providers (such as our course delivery platform, payment processors, and analytics tools) or when required by law.

6. Data Security

We use reasonable technical and organizational security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request that we delete your information at any time, subject to certain legal exceptions.

8. Your Rights

As a resident of the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173), including the right to access, correct, or request deletion of your personal information where applicable. To exercise these rights, contact us using the details below.

9. Third-Party Services

Our site may link to third-party websites or use third-party services (such as payment processors or our course delivery platform). We are not responsible for the privacy practices of these third parties, and we encourage you to review their own privacy policies.

10. Children's Privacy

Our services are intended for individuals legally able to enroll in online education. We do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We will post any updates on this page.

12. Contact

If you have any questions about this Privacy Policy, please reach out to us:

Spanish for BPO Academy

Email: support@spanishforbpo.com

Website: spanishforbpo.com

Spanish for BPO Academy

Practical Spanish training for Filipino BPO professionals. Real Spanish. Real Calls. Real Results.

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